Career Opportunities

ABOUT US

This is an exciting time to join Ertech as we continue to grow our capability.  We are an Australian civil and electrical construction business that delivers services to a diverse range of industries including the private and public sector, state and federal governments across Australia.

We are self-performers who have been doing this for more than forty years and take immense pride in the work we produce and the long-standing relationships we build.

WHAT WE OFFER

• Competitive remuneration
• Long-term permanent employment with career growth and progression
• Discounted Private Health – HBF & Medibank
• Annual FLU Vac’s
• Novated Lease via Paywise
• Service Recognition
• Employee Referral Program
• Employee Assistance Program (EAP) for you and your family

ABOUT THE ROLE

This role is a Permanent full-time position based in our Wangara Head Officer.  We have an exciting new opportunity for an experienced IT Support Officer to join our dynamic IT Team. 

As the IT Support Officer, you will be responsible for helpdesk and desktop support to end users remotely or face to face. Installing, supporting and maintaining IT infrastructure at regional offices and sites.

Other key responsibilities include, but not limited to:

• Provide deskside, remote and telephone user support, including building and deploying machines.
• Be the focal point for all Service desk calls and ensure escalations are dealt with in a timely manner.
• Work with 3^rd party vendors to resolve any support issues are logged, escalated and resolved within required time frames.
• Assist users with access issues on ERP systems
• Assist with management of stock and ensure procurement of equipment is done to ensure stock levels are maintained

• Maintain the asset management system to ensure equipment is tracked and

ABOUT YOU

You will have experience and demonstrate capability in the following:

• High level of skill with the relevant technologies such as Microsoft Windows 10, Office 365, MS Teams, desktop and laptop hardware, Apple iPhone’s.
• Highly desirable experience with Windows Server, Office 365 admin centre.
• Ability to provide outstanding customer service to the wider business to ensure IT meets and exceeds there requirements .
• Ability to work with remote staff to resolve issues in a timely manner
• Minimum of 2 years’ experience in a similar role with in a corporate environment

OUR CULTURE

At Ertech, our people are fundamental to our success. We're focused on creating an inclusive workplace, with the right people in the right roles, who are engaged, empowered, and appropriately rewarded. Ertech will provide you with the chance to be a part of great team, meet new people and gain experience with an industry leader who puts safety first.  We believe that the people who work for us are not just employees,  they are part of our ongoing success!

We aspire to be an inclusive organisation, where our workforce reflects the broader demographic of the communities where we operate. Ertech embraces diversity and encourages applications from people of all backgrounds.

This is a great opportunity! If you are looking for a position in an environment in which you can flourish whilst building your career, there is no better time to join the Ertech Team than now!

*Please note: This role is being sourced through Ertech directly and we will not accept applications via external recruitment agencies.